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    Shipping Policy


    We proudly offer free worldwide shipping. Orders are shipped using carriers selected by Griqos. Rest assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, the estimated delivery time is between 7-14 days, up to 25-30 days in some very rare cases.

    Please don't panic if it does not show up immediately, it's on its way. :)

    Note: The estimated delivery date is not guaranteed, and inventory shortages or events beyond our control could impact the delivery date. Griqos is not liable for delivery later than the estimated delivery date, or for any loss, damage, or penalty you may incur from a delay in shipment or delivery.

    Wrong Address Disclaimer

    It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at if you believe you have provided an incorrect shipping address.


    By placing an order on, you are responsible for the cost of return shipping back to us if you are not happy with your purchase. In the case your product is damaged due to shipment or manufacturing error, we will issue you a full refund or send you a brand new package. Please refer to our refund policy for further information.

    Lost/Stolen Packages

    Gricos is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our tracking page. If you have any further questions on how to do this please reach out to our customer support team at

    Customs & Import Fees 

    Duties and taxes are calculated and charged by customs officials in your country. As such, they are beyond our control. As the importer of goods, you are responsible for duties, taxes, and any other charges that your country chooses to impose for the import.

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